Saad Ahmad Khan
About Saad Ahmad Khan
Saad Ahmad Khan is a Cloud Infrastructure Engineer II currently employed at Upstream Works Software in Toronto, Ontario, Canada. He has a background in Computer Engineering and Mobile Computer Systems, with previous roles at Xper2Go Pvt. Ltd and Cloudways, where he developed strong problem-solving and communication skills.
Work at Upstream Works
Saad Ahmad Khan has been employed at Upstream Works Software since 2020, serving as a Cloud Infrastructure Engineer II. In this role, he focuses on cloud infrastructure management and optimization. His responsibilities include ensuring the reliability and performance of cloud services, as well as implementing solutions that meet the needs of the organization. His experience in this position contributes to the overall efficiency of cloud operations within the company.
Previous Experience at Cloudways
Prior to his current role, Saad worked at Cloudways as a Cloud Engineer from 2015 to 2019 in Karachi, Pakistan. During his tenure, he was responsible for managing cloud infrastructure and providing technical support. His work involved troubleshooting and maintaining cloud services, which enhanced his expertise in cloud technologies and customer support.
Technical Support Role at Xper2Go Pvt. Ltd
Saad Ahmad Khan began his career at Xper2Go Pvt. Ltd, where he served as a Technical Support Engineer from 2007 to 2009. This position allowed him to develop foundational skills in technical support and customer service. His experience in this role contributed to his ability to communicate effectively with clients and address their technical issues.
Education and Expertise
Saad holds a Bachelor of Science (BS) in Computer Engineering from Sir Syed University, which he completed from 2003 to 2007. He furthered his education by obtaining a Master of Science (MS) in Mobile Computer Systems from Staffordshire University in 2011. His academic background provides a solid foundation for his technical skills, particularly in cloud computing and systems management.
Technical Skills and Competencies
Saad possesses strong skills in Windows and Linux server administration, troubleshooting, and maintenance. He has extensive experience with cloud platforms, specifically Amazon Web Services and Google Cloud Platform. His critical problem-solving abilities enable him to deliver effective solutions in cloud infrastructure management. Additionally, he has developed effective business communication skills through his experience in providing technical support to a global clientele.