Rami Elamine
About Rami Elamine
Rami Elamine is a Senior Engineer and Administrator with extensive experience in information systems and technology support. He has worked at various organizations, including The Urban Institute and Working America, and holds a Bachelor of Arts in Political Science from Davidson College.
Current Role at Urban Institute
Rami Elamine currently serves as a Senior Engineer and Administrator at The Urban Institute, a position he has held since 2018. In this role, he is responsible for overseeing various engineering and administrative functions within the organization. His expertise in IT service management and systems administration contributes to the effective operation of the Institute's technological infrastructure.
Previous Experience at Urban Institute
Prior to his current role, Rami Elamine worked at The Urban Institute as a Senior Technology Support Administrator from 2016 to 2017. During this year-long tenure, he provided critical technology support and contributed to the organization's IT initiatives. His experience at Urban Institute reflects his commitment to enhancing technology solutions in a research-focused environment.
Professional Background and Experience
Rami Elamine has a diverse professional background in information technology. He began his career as a Technical Support Analyst at Abt Associates from 1996 to 2000, followed by a role as a Network Systems Analyst at Northrop Grumman Corporation from 2000 to 2007. He continued to build his expertise as an Information Systems Specialist at Working America from 2008 to 2011, and later as a Senior Information Systems Specialist from 2011 to 2015. His experience also includes a brief tenure as an Associate at AOM Solutions in 2015.
Education and Certifications
Rami Elamine earned a Bachelor of Arts in Political Science and Government from Davidson College, where he studied from 1988 to 1992. He also completed his high school education at Notre Dame International School from 1985 to 1988. Rami possesses an ITIL certification, which demonstrates his strong foundation in IT service management and best practices.
Technical Skills and Expertise
Rami Elamine has developed extensive technical skills throughout his career. He has expertise in managing and administering various platforms, including System Center Configuration Manager (SCCM), Office 365, Box, 8x8, Citrix, and Salesforce. His ability to communicate complex IT concepts in simple terms enhances collaboration across different functional areas, and he has a proven track record of managing project life cycles from requirements gathering to implementation and customer training.