Bala Sattanathan
About Bala Sattanathan
Bala Sattanathan is the Sterling OMS QA Lead at URBN, with extensive experience in quality assurance and system integration across multiple retail organizations. He has specialized knowledge in integrating Sterling OMS with various systems to enhance transaction security and optimize supply chain efficiency.
Current Role at URBN
Bala Sattanathan serves as the Sterling OMS QA Lead at URBN, which encompasses brands such as Urban Outfitters, Anthropologie Group, Free People, and Nuuly. He has held this position since 2019, contributing to the quality assurance processes related to the Sterling Order Management System. His role focuses on ensuring the integration and functionality of the OMS within the retail operations of the company, based in Philadelphia, Pennsylvania.
Previous Experience at Lowe's Companies, Inc.
Bala Sattanathan worked at Lowe's Companies, Inc. as Integration QA Lead from 2010 to 2014 in the Charlotte, North Carolina Area. During his tenure, he played a key role in the Inventory Visibility Program, which aimed to enhance the accuracy of Available To Promise (ATP) inventory. His contributions helped reduce back orders and improve customer satisfaction.
Experience at Abercrombie & Fitch Co.
Bala Sattanathan held multiple positions at Abercrombie & Fitch Co. He served as QA Lead for the Omni Channel Portfolio from 2015 to 2019 and previously as Sterling OMS QA Lead from 2014 to 2015. His work in these roles focused on quality assurance processes and integration efforts within the company's omni-channel retail strategies, based in New Albany, Ohio.
Technical Expertise in Order Management Systems
Bala Sattanathan possesses specialized knowledge in integrating Sterling Order Management System (OMS) with various systems, including fraud prevention platforms like Accertify and payment systems such as Pxp, World Pay, and Klarna. He has demonstrated proficiency in integrating Sterling OMS with Warehouse Management Systems, specifically Manhattan, and e-commerce platforms like Demandware/Salesforce, optimizing supply chain efficiency and enhancing transaction security.
Educational Background in Computer Science
Bala Sattanathan studied Computer Science at JJ College in Trichy, where he earned a Bachelor of Engineering (BE) degree from 2001 to 2005. Prior to this, he completed his SSLC at Chinmaya Vidhyalaya from 1998 to 1999, focusing on Mathematics. His educational background has provided a strong foundation for his career in quality assurance and software engineering.