Janelle Ledo
About Janelle Ledo
Janelle Ledo is a Human Resources Administrator with a strong background in training, communication, and customer service. She has worked in various roles across different organizations, including Community Presbyterian Church and Anthropologie, and holds degrees in Business Administration from Diablo Valley College and California State University, Monterey Bay.
Work at URBN
Janelle Ledo currently serves as a Human Resources Administrator at URBN, which encompasses brands such as Urban Outfitters, Anthropologie, Free People, and Nuuly. She has held this position since 2021, contributing her expertise in human resources to support the organization. Her role involves training and employee relations, where she applies her strong communication and organizational skills to manage HR tasks effectively.
Previous Experience in Human Resources
Before her current role at URBN, Janelle Ledo gained experience in various positions that enhanced her skills in human resources. She worked as a Caregiver at Community Presbyterian Church from 2017 to 2020, and as an Assistant Teacher at Life Church Reno from 2020 to 2021. These roles helped her develop a passion for human resources and provided her with valuable insights into employee care and training.
Education and Expertise
Janelle Ledo studied at California State University, Monterey Bay, where she concentrated in Management & International Business, earning a Bachelor of Science Degree in Business Administration. She also holds an Associate of Science Degree in Business Administration from Diablo Valley College. Her educational background supports her expertise in training and human resources, aligning with her career focus.
Customer Service and Communication Skills
Janelle Ledo possesses outstanding customer service experience, having worked as a Customer Associate at Anthropologie and in various roles in the hospitality sector, including as a Hostess & Food Runner at Blackhawk Grille. Her phenomenal communication skills are crucial for her effectiveness in human resources, allowing her to handle employee relations and create effective HR documentation.
Organizational Skills and Networking
In her role as a Human Resources Administrator, Janelle Ledo demonstrates excellent organizational skills, which are essential for managing HR tasks and processes efficiently. Additionally, her networking savvy enables her to build professional relationships within and outside the company, further enhancing her effectiveness in her role.