Jessica Callahan
About Jessica Callahan
Jessica Callahan is a Fraud Prevention Specialist at URBN, where she has worked since 2018. She has a background in accounting and information technology, holding two Associate's degrees and has contributed to significant improvements in fraud detection processes.
Current Role as Fraud Prevention Specialist
Jessica Callahan currently serves as a Fraud Prevention Specialist at URBN, which encompasses Urban Outfitters, Anthropologie Group, and Free People. She has held this position since 2018, contributing to the company's efforts in preventing fraudulent activities. Based in Augusta, Georgia, she has been involved in implementing new fraud detection technologies that enhance URBN's capabilities in identifying and mitigating fraud.
Previous Experience at URBN
Prior to her current role, Jessica worked at URBN as a Customer Service Representative for two months in 2018. This position provided her with insights into customer interactions and the operational aspects of the company, which she later applied in her fraud prevention role.
Professional Background in Accounting
Jessica has a background in accounting, having worked as a Staff Accountant at Grace Hill from 2015 to 2017. She also gained experience in the accounting field at The Training Factor in 2014 for nine months. This experience has contributed to her analytical skills and understanding of financial processes, which are essential in fraud prevention.
Educational Qualifications
Jessica Callahan holds two Associate's degrees in Computer/Information Technology Administration and Management. She studied at Coastal Carolina Community College from 2011 to 2015 and at Chattahoochee Technical College from 2014 to 2015. Additionally, she completed her high school education at Parkwood High, where she earned a High School Diploma from 2004 to 2008.
Contributions to Fraud Prevention Initiatives
In her role as a Fraud Prevention Specialist, Jessica has participated in a cross-departmental initiative aimed at streamlining fraud reporting processes, achieving a 20% reduction in response time. She has also developed a training program for new hires in the fraud prevention department, focusing on the latest techniques and tools for detecting fraud.