Kirsten Henning
About Kirsten Henning
Kirsten Henning is a Customer Success Associate at URBN, where she has worked since 2020. She holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from East Stroudsburg University of Pennsylvania.
Work at URBN
Kirsten Henning has been employed at URBN since 2020, serving as a Customer Success Associate. In this role, she contributes to the customer experience across the Urban Outfitters, Anthropologie Group, Free People, and Nuuly brands. Her responsibilities include ensuring customer satisfaction and addressing inquiries effectively, which supports the company's commitment to high-quality service.
Previous Experience in Client Relations
Prior to her current position, Kirsten worked at Rumble as a Client Relations Coordinator from 2019 to 2020. In this role, she focused on managing client interactions and fostering relationships within the New York City Metropolitan Area. This experience provided her with valuable skills in client management and communication.
Background in Retail
Kirsten's career in retail began at AMERICAN EAGLE OUTFITTERS INC., where she worked as an Associate from 2018 to 2019 in the Allentown, Pennsylvania Area. This position allowed her to gain foundational experience in customer service and retail operations, contributing to her professional development in the industry.
Education and Expertise
Kirsten holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from East Stroudsburg University of Pennsylvania. Additionally, she studied Production Management and Merchandising at the Fashion Institute of Technology, where she completed her program in 2016. Her educational background equips her with knowledge applicable to her roles in customer success and retail.