Michael Mc Norrill
About Michael Mc Norrill
Michael McNorrill serves as the Fraud and Risk Management Supervisor at URBN, where he has worked since 2013. He has a background in customer service and IT, with a focus on enhancing productivity and user experience.
Work at URBN
Michael Mc Norrill has been employed at URBN, which encompasses brands such as Urban Outfitters, Anthropologie Group, Free People, and Nuuly, since 2013. He currently holds the position of Fraud and Risk Management Supervisor, a role he has maintained for 11 years in Augusta, Georgia. His responsibilities include overseeing fraud prevention strategies and risk management processes to enhance operational efficiency.
Education and Expertise
Michael Mc Norrill studied at Georgia Southern University from 1990 to 1995, where he earned a Bachelor of Science degree in Sport Management. He also completed his high school education at Jenkins County High, achieving a High School Diploma with a College Prep Endorsement from 1985 to 1989. His educational background supports his analytical skills and problem-solving mindset in his professional roles.
Background
Before his tenure at URBN, Michael Mc Norrill worked at Knology as a Customer Service Supervisor from 2000 to 2005. He also served as a Customer Service Supervisor at Urban Outfitters from 2005 to 2007. His diverse experience in customer service roles has contributed to his current focus on improving productivity and user-friendliness in processes.
Achievements in Fraud and Risk Management
In his role as Fraud and Risk Management Supervisor at URBN, Michael Mc Norrill emphasizes a problem-solving approach, actively seeking opportunities for improvement within the organization. His contributions have been integral to enhancing the effectiveness of fraud prevention measures and risk management strategies.