Qadira Sterling
About Qadira Sterling
Qadira Sterling is an Inbound Customer Service Representative at URBN, where she has worked since 2018. She holds a Bachelor's degree in English Language and Literature from Georgia Southern University and has expertise in lead generation within the apparel and fashion industry.
Work at URBN
Qadira Sterling has been employed at URBN, which encompasses brands such as Urban Outfitters, Anthropologie Group, and Free People, since 2018. In her role as an Inbound Customer Service Representative, she engages with customers to address inquiries and provide support. Her responsibilities include managing customer interactions and ensuring satisfaction through effective communication.
Education and Expertise
Qadira Sterling earned her Bachelor's degree in English Language and Literature from Georgia Southern University, where she studied from 2015 to 2017. She has developed expertise in lead generation specifically within the apparel and fashion industry. Her educational background supports her proficiency in communication and customer engagement.
Background
Qadira Sterling completed her General Studies at Lakeside High School from 2011 to 2015. This foundational education prepared her for further studies at the university level and contributed to her skill set in customer service and communication.
Skills and Abilities
Qadira Sterling possesses advanced organizational skills that enable her to manage and prioritize customer service tasks effectively. She demonstrates strong multitasking abilities, allowing her to handle multiple customer inquiries simultaneously. Additionally, she has solid proficiency in Microsoft Word, which enhances her documentation and communication processes.