Allison Phelps
About Allison Phelps
Allison Phelps is a Release Manager at US Foods, where she has worked since 2016. She has held various roles in change and problem management across multiple companies, including US Airways and Wyndham Hotels and Resorts.
Current Role as Release Manager
Allison Phelps currently serves as a Release Manager at US Foods, a position she has held since 2016. In this role, she is responsible for overseeing the release management process, ensuring that software releases are delivered efficiently and effectively. Her experience in this capacity spans over eight years, during which she has contributed to the organization’s operational success in Tempe, Arizona.
Previous Experience at US Foods
Allison Phelps previously worked at US Foods as a Change and Release Administrator for one month in 2016. This short tenure provided her with initial insights into the company's processes and systems, laying the groundwork for her later role as Release Manager.
Professional Background in Change Management
Allison has extensive experience in change management, having worked as a Change Manager at Wyndham Hotels and Resorts for three months in 2016. Additionally, she held the position of Change/Problem Manager at LiveOps from 2012 to 2014. These roles have equipped her with the skills necessary to manage changes effectively within organizations.
Education and Training
Allison Phelps studied Business Administration at Chapman University from 1992 to 1993. She also pursued Network Administration at South Mountain Community College (SMCC), where she achieved Cisco Network certification from 2012 to 2013. Her educational background supports her technical and managerial expertise in her current and previous roles.
Diverse Work History
Allison has a diverse work history that includes positions at US Airways, Televerde, and State Farm. She worked as a Business Analyst and Problem Manager at US Airways from 2007 to 2012. At Televerde, she held various roles including Teleservices Representative, Telephony Administrator, and IT Service Agent. Her varied experiences contribute to her comprehensive understanding of IT and operational processes.