Brett Tolway
About Brett Tolway
Brett Tolway is a Senior Network Analyst/Engineer with extensive experience in network operations and engineering. He holds a degree in Computer and Information Systems Security/Information Assurance from Arizona State University and has worked for several companies, including CenturyLink and US Foods.
Work at US Foods
Brett Tolway has been employed at US Foods as a Senior Network Analyst/Engineer since 2018. In this role, he operates remotely from Tempe, Arizona. His responsibilities include providing level 2 and 3 problem resolution support, focusing on Cisco Nexus and data center routing and switching solutions. Tolway acts as a subject matter expert on various application issues, contributing to the resolution of complex technical challenges. He also ensures effective communication with management, which enhances collaboration and problem-solving efficiency.
Education and Expertise
Brett Tolway studied at Arizona State University from 2008 to 2012, where he earned a degree in Computer and Information Systems Security/Information Assurance. This educational background has equipped him with the necessary skills to excel in network analysis and engineering. His expertise includes developing both technical and end-user documentation, which enhances system understanding and usability. Tolway specializes in providing support for complex network issues, particularly in Cisco technologies.
Background in Network Operations
Before joining US Foods, Brett Tolway accumulated significant experience in network operations. He worked at CenturyLink as a Network Operations Engineer from 2012 to 2017, where he focused on network management in the Phoenix, Arizona area. Prior to that, he was a Network Operations Technician 3 at TEKsystems for one month in 2012 and served as a Senior Network Operation Center Technician at Insight from 2009 to 2012. His roles involved communicating key productivity indicators (KPIs) to management, ensuring transparency and informed decision-making.
Technical Contributions
In his professional capacity, Brett Tolway has made significant contributions to technical operations. He provides level 2 and 3 problem resolution support, specializing in Cisco Nexus and data center routing and switching solutions. His role as a subject matter expert allows him to address complex technical challenges effectively. Additionally, he develops both technical and end-user documentation, which aids in enhancing system understanding and usability across various platforms.