Candy Lam
About Candy Lam
Candy Lam is a Territory Manager at US Foods, with a background in Restaurant/Food Services Management and Baking and Pastry Arts from Johnson & Wales University. She has extensive experience in the food service industry, having held various roles including Pastry Cook, Restaurant Manager, and Server/Bartender.
Work at US Foods
Candy Lam serves as a Territory Manager at US Foods, a role she has held since 2021. In this position, she operates out of Worcester, Massachusetts, focusing on managing territory operations and enhancing customer relationships. Her responsibilities include analyzing market data to identify growth opportunities and implementing strategies to improve business performance. Her experience in the food service industry supports her ability to drive operational efficiency and customer satisfaction.
Education and Expertise
Candy Lam studied at Johnson & Wales University, where she earned a Bachelor’s Degree in Restaurant/Food Services Management from 2010 to 2014. She also completed an Associate’s Degree in Baking and Pastry Arts/Baker/Pastry Chef during the same period. This educational background provides her with a solid foundation in both management and culinary skills, equipping her to excel in various roles within the food service industry.
Background in Food Service
Candy Lam has extensive experience in the food service industry, beginning her career as a Salad/Sandwich station cook at The Cheesecake Factory from 2012 to 2013. She then worked as a Server/Bartender at Ebisu Restaurant from 2013 to 2015. Following this, she spent three years as a Restaurant Manager at Big Night Entertainment Group from 2018 to 2021, where she honed her leadership and operational management skills. Prior to her current role, she also worked as a Pastry Cook at Twin River Casino from 2013 to 2018.
Professional Skills
Candy Lam is recognized for her technical, interpersonal, leadership, and communication skills. She is adept at gathering and analyzing data to identify opportunities for improvement and developing plans to drive business growth. Her ability to design effective monitoring methods for operational management systems enhances her effectiveness in her current role. Additionally, she collaborates across internal functions to improve customer experience and empower staff.