Catherine Hansen
About Catherine Hansen
Catherine Hansen is a Customer Service Representative at US Foods, where she has worked since 2010. With over 17 years of experience in the purchasing field, she specializes in expediting special orders and has a background in contract negotiation and procurement processes.
Work at US Foods
Catherine Hansen has been employed at US Foods since 2010, serving as a Customer Service Representative in Norwich, CT. In her role, she is responsible for expediting the special order system independently, which ensures timely and efficient service delivery. Her long tenure at US Foods highlights her commitment to customer service and operational efficiency.
Previous Experience at UCFS
Before joining US Foods, Catherine Hansen worked at UCFS as a Customer Service Coordinator from 2007 to 2010. During her three years in this position, she developed skills in customer service and coordination, which contributed to her overall expertise in the field.
Education and Expertise
Catherine Hansen studied at Norwich Tech, where she achieved a GPA of 3.67. She also attended the NL School of Business, focusing on subjects such as computer software, economics, and accounting, ultimately earning a Certificate in Accounting. Her educational background supports her extensive experience in purchasing and customer service.
Professional Skills in Purchasing
With over 17 years of experience in the purchasing field, Catherine Hansen has developed a strong skill set that includes negotiating contracts with vendors and tracking purchase orders. She has cross-trained with the purchasing department, enhancing her knowledge of procurement processes and improving her overall effectiveness in her roles.
Collaboration and Mission Development
Catherine Hansen has collaborated with other coordinators and supervisors to develop and implement a mission statement aimed at improving both internal and external services. This initiative reflects her commitment to enhancing service quality and operational effectiveness within her organization.