Deepak Joti
About Deepak Joti
Deepak Joti is a Scrum Master with over 11 years of experience in various industries, including Customer Service, Banking, and IT project management. He has held multiple roles in agile environments and currently works at US Foods.
Current Role at US Foods
Deepak Joti currently serves as a Scrum Master at US Foods, a position he has held since 2023. His role involves facilitating agile practices and ensuring effective collaboration within teams. Working remotely, he applies his extensive knowledge of agile methodologies to enhance team performance and project delivery.
Previous Experience in Information Technology
Deepak Joti has a diverse background in information technology, having worked in various roles across multiple organizations. He served as a Senior Information Technology Project Manager at Terminix from 2019 to 2022. Prior to that, he held positions at ServiceMaster and Sedgwick, where he transitioned from a QA Analyst to a Scrum Master and IT Project Manager. His experience spans over 11 years in the IT sector, focusing on agile project management and quality assurance.
Education and Certifications
Deepak Joti earned a Bachelor’s Degree in Business/Commerce from Guru Nanak Dev University, completing his studies from 2004 to 2007. He is also a certified SAFe Scrum Master and Agile Coach, which underscores his proficiency in agile methodologies and frameworks. These qualifications provide a solid foundation for his roles in project management and team leadership.
Career History and Roles
Deepak Joti has held various positions throughout his career, including roles as a Customer Care Executive at IBM Global Process Services and a Senior Team Member at Bank of America. His tenure at Sedgwick included positions as a QA Analyst and IT Software QA Technician/Scrum Master. Additionally, he worked as a Product Manager at GENPACT, showcasing his versatility across different agile roles and industries.
Industry Experience and Skills
With over 11 years of experience, Deepak Joti has worked in sectors such as customer service, claim management, banking, finance, and mergers & acquisitions. His background includes both remote and on-site work environments, demonstrating his adaptability. He has experience as a Product Owner, further highlighting his comprehensive understanding of agile practices and project management.