Donna Hovis
About Donna Hovis
Donna Hovis serves as a Customer Solutions Coordinator at US Foods, where she enhances customer engagement through data analysis and direct interactions. Previously, she worked as Chief Fun Officer at The Steel Network and has a Bachelor's Degree in Business Administration from John Brown University.
Work at US Foods
Donna Hovis has been employed at US Foods as a Customer Solutions Coordinator since 2010. In this role, she focuses on enhancing customer engagement and satisfaction through various initiatives. Hovis conducts kitchen visits for both potential and existing customers, which helps to build relationships and improve service delivery. She also organizes and participates in food shows to showcase products and interact with customers. Additionally, she analyzes sales data to identify trends and re-engage customers who have ceased purchasing, managing the 'Save Our Sales' process to retain these customers.
Previous Experience at The Steel Network
Before her tenure at US Foods, Donna Hovis worked at The Steel Network from 2002 to 2009 as Chief Fun Officer. During her seven years in this role, she was based in the Raleigh-Durham, North Carolina area. Her responsibilities included fostering a positive work environment and enhancing team morale, reflecting her commitment to customer and employee engagement.
Education and Expertise
Donna Hovis studied at John Brown University, where she earned a Bachelor’s Degree in Business Administration. Her academic journey spanned from 1991 to 1997, providing her with a solid foundation in business principles. This educational background supports her current role as a Customer Solutions Coordinator, where she applies her knowledge to improve customer relationship management and operational efficiency.