Donna Russell
About Donna Russell
Donna Russell is a Tech Support Senior specializing in M365 with over 18 years of experience in M365 Administration. She has a strong background in Active Directory, Windows Server management, and Exchange Administration, and holds a Master's degree in Mathematical Sciences from Clemson University.
Work at US Foods
Donna Russell has been employed at US Foods since 2006, serving as a Tech Support Senior specializing in M365. Over her 18 years in this role, she has contributed to the company's technology support efforts, focusing on Microsoft 365 administration. Her responsibilities include managing user accounts and ensuring the smooth operation of M365 services within the organization.
Education and Expertise
Donna Russell studied at Clemson University, where she earned a Master of Science in Mathematical Sciences. This educational background provides her with a strong foundation in analytical and problem-solving skills, which are essential in her current role in tech support. Her expertise includes Active Directory, Windows Server management, Exchange Administration, and Brightmail Administration.
Background
Before joining US Foods, Donna Russell held positions that contributed to her extensive experience in technology support. She worked at Shasta Pools & Spas as a Lotus Notes Administrator for nine months in 2004. Following that, she spent two years at American Express as a Senior Lotus Notes Administrator from 2004 to 2006, both roles enhancing her skills in email administration and user support.
Professional Skills
Donna Russell possesses a range of technical skills that are critical to her role as a Tech Support Senior. She has significant experience in M365 Administration, with over 18 years in the field. Her skills also include Active Directory management and Windows Server management, along with expertise in Exchange Administration and Brightmail Administration.