Felipe Giraldo
About Felipe Giraldo
Felipe Giraldo is an IT Support Specialist at US Foods, where he has worked since 2012, following a prior role as a Quality Control Specialist since 2001. He holds an MCSA certification in Information Technology and has extensive experience in maintaining system records, evaluating software compatibility, and training users on hardware and software.
Work at US Foods
Felipe Giraldo has been employed at US Foods since 2001, initially serving as a Quality Control Specialist for 23 years. In 2012, he transitioned to the role of IT Support Specialist, where he has worked for 12 years. His responsibilities include maintaining historical records by documenting changes in hardware and software, as well as evaluating system potential by testing the compatibility of new programs with existing systems.
Education and Expertise
Felipe Giraldo studied at Northeast High School. He furthered his education in Information Technology at Tech Skills, where he completed a two-year program from 2009 to 2011. During this time, he achieved the Microsoft Certified Solutions Associate (MCSA) certification, which demonstrates his expertise in IT support and system management.
Background
Felipe Giraldo's career in IT began with his foundational education at Northeast High School. His commitment to professional development led him to pursue further studies in Information Technology, equipping him with the skills necessary for his roles at US Foods. His extensive experience in quality control and IT support has contributed to his proficiency in the field.
Responsibilities and Contributions
In his role as IT Support Specialist, Felipe Giraldo trains users to maximize the use of hardware and software. He provides clear interpretations of instructions and answers user questions. Additionally, he improves existing programs by reviewing objectives and specifications, evaluating proposed changes, and implementing necessary modifications. His focus on maintaining information confidentiality protects operations and ensures client confidence.