Jenna Johnson Shrm Cp
About Jenna Johnson Shrm Cp
Jenna Johnson is an HR Manager at US Foods in Billings, Montana, with a background in the food and beverage industry. She has held various roles in healthcare and food services, contributing to employee engagement and customer satisfaction.
Work at US Foods
Jenna Johnson has served as the HR Manager at US Foods since 2018, operating from Billings, Montana. In her role, she has been instrumental in managing human resources functions and enhancing employee engagement strategies. Notably, she played a key role in the transition and integration process when Food Services of America was acquired by US Foods in September 2019. Her experience in HR within the food services sector has allowed her to develop initiatives that align with the company's operational goals.
Previous Experience in Healthcare and Food Services
Before joining US Foods, Jenna Johnson held several positions that contributed to her expertise in the food and healthcare sectors. She worked at Morrison Healthcare as a Patient Services Manager from 2013 to 2018, where she focused on improving patient satisfaction. Prior to that, she was an Operations Manager-Patient Transport at Crothall Healthcare from 2011 to 2013. Her early career included a role as a Grocery Team Member at Whole Foods Market for seven months in 2010 and as part of the Special Events Team at Chartwells Higher Education Dining Services from 2008 to 2011.
Education and Expertise
Jenna Johnson earned her Bachelor of Science degree in Culinary Nutrition from Johnson & Wales University-Denver, where she studied from 2006 to 2010. This educational background provides her with a unique perspective on menu development, which complements her HR skills in the food and beverage industry. Her knowledge in culinary nutrition enhances her ability to contribute to employee engagement and satisfaction within the food services sector.
Background in Customer Satisfaction
Jenna Johnson has a strong background in customer satisfaction, which has been a focal point throughout her career. Her experience in various roles within the food and healthcare industries has equipped her with the skills to enhance employee engagement strategies. This focus on customer satisfaction is integral to her work in HR, where she aims to create a positive workplace culture that aligns with the needs of both employees and customers.