Keen Chang
About Keen Chang
Keen Chang is a Technical Architect with extensive experience in system engineering and data management. He has worked at US Foods since 2019 and previously held a senior position at Food Services of America for 28 years.
Work at US Foods
Keen Chang has been serving as a Technical Architect at US Foods since 2019. In this role, he is based in Phoenix, Arizona. His responsibilities include implementing advanced technical solutions and optimizing data management processes. He has played a significant role in championing a data life-cycle policy that utilizes compliance features within Office 365, automating the corporate data retention policy. Additionally, he has adopted a hybrid-cloud approach to modernize communication systems, enhancing operational efficiency.
Previous Experience at Food Services of America
Before joining US Foods, Keen Chang worked at Food Services of America for 28 years, from 1991 to 2019. He held the position of Senior System Engineer, where he contributed to various technical initiatives and system improvements. His long tenure allowed him to develop extensive expertise in system engineering and operations, which he later applied in his current role.
Education and Expertise
Keen Chang studied at Saint Martin's University, where he earned two degrees between 1979 and 1981. He obtained a Bachelor of Science in Computer Science and a Bachelor of Arts in Economics. This educational background has equipped him with a strong foundation in both technical and economic principles, enhancing his capabilities as a Technical Architect.
Achievements in Technical Innovation
Throughout his career, Keen Chang has pioneered several technical innovations. He developed the concept of 'datacenter-in-a-box,' which standardizes the construction of remote datacenters. He also orchestrated two enterprise datacenter relocations, successfully transferring live applications and data between locations. His initiatives in adopting Kaizen and Lean Six Sigma techniques have led to documented cost reductions and efficiency improvements within a short timeframe.
Contributions to System Reliability
Keen Chang has made significant contributions to improving system reliability and customer satisfaction. He identified monitoring gaps that affected uptime and proposed a no-cost solution that effectively prevented outages shortly after implementation. His proactive approach to system monitoring has positively impacted operational performance.