Laura Rooney

Laura Rooney

Command Center Lead @ US Foods

About Laura Rooney

Laura Rooney serves as the Command Center Lead at US Foods, a position she has held since 1980. Based in Tempe, Arizona, she has played a significant role in enhancing system monitoring and support team engagement since her promotion in 2014.

Work at US Foods

Laura Rooney has been employed at US Foods since 1980, serving in various roles over her 44-year tenure. Currently, she holds the position of Command Center Lead, a role she has occupied since her promotion in 2014. In this capacity, she oversees the operations of the Command Center, focusing on system monitoring and support team engagement. Her extensive experience within the company has contributed to the development and efficiency of the Service Desk, where she is responsible for maintaining the schedule for a team of 60 individuals.

Education and Expertise

Laura Rooney completed her education at Lake Park High School, where she laid the foundation for her future studies. She pursued a major in Business from 1975 to 1979, gaining essential knowledge and skills that have supported her career in the corporate environment. This educational background has equipped her with the expertise needed to manage complex operations within the Command Center at US Foods.

Background

Laura Rooney has built a long-standing career at US Foods, beginning her journey in 1980. Over the years, she has progressed through various roles, ultimately becoming the Command Center Lead. Prior to her promotion, she served as a Senior Help Desk Agent, where she developed a strong understanding of system support and team dynamics. Her commitment to her role has been evident through her contributions to the transition towards a more focused Command Center.

Achievements

Throughout her career at US Foods, Laura Rooney has played a significant role in the evolution of the Command Center. Her leadership in the transition to a system monitoring and support-focused environment has been a key factor in enhancing operational efficiency. Additionally, her responsibility for maintaining the Service Desk Schedule for a large team demonstrates her organizational skills and ability to manage complex tasks effectively.

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