Michelle Hicks
About Michelle Hicks
Michelle Hicks is a Senior IT Portfolio Governance Manager at US Foods, with extensive experience in IT program management across various companies. She has led significant projects, including the Endless Aisle program and the deployment of Workday, and has expertise in Scrum Agile coaching.
Current Role as Sr IT Portfolio Governance Manager
Michelle Hicks currently serves as the Sr IT Portfolio Governance Manager at US Foods. She has held this position since 2023, working in Rosemont, Illinois. In this role, she oversees the governance of IT portfolios, ensuring alignment with organizational goals and effective resource management.
Previous Experience at US Foods
Prior to her current role, Michelle Hicks worked at US Foods as an IT Program Manager from 2021 to 2023. During this time, she led the implementation of the Endless Aisle program, which enhanced the customer shopping experience by integrating online and in-store inventory. She also served as an IT Sr Program Manager from 2017 to 2019.
Experience at Sears Holdings Corporation
Michelle Hicks has extensive experience at Sears Holdings Corporation, where she worked for a total of six years in various IT roles. She served as an IT Project Manager from 2008 to 2010, an IT Sr Program Manager and Certified Scrum Master from 2014 to 2017, and an IT Program Manager from 2010 to 2014.
Role at Ulta Beauty
From 2019 to 2021, Michelle Hicks worked as the IT Manager of Marketing at Ulta Beauty in Bolingbrook, Illinois. In this role, she contributed to the deployment of Workday, streamlining HR processes and improving data management.
Education and Expertise
Michelle Hicks studied at Northern Illinois University, where she earned a Bachelor of Science degree. She also attended Augustana College. She has expertise in Scrum Agile coaching, which has significantly transformed team dynamics and project delivery across her roles. Additionally, she has been recognized for innovative process improvements that reduced operational inefficiencies.