Mike Miller
About Mike Miller
Mike Miller is a Technical Architect at US Foods, where he has worked since 2023. He has extensive experience in telecommunications and cloud engineering, having held various positions at companies such as ShopHQ, Blue Cross and Blue Shield of Minnesota, and the United States Air Force.
Work at US Foods
Mike Miller has been employed at US Foods since 2023, serving as a Technical Architect. In this role, he is responsible for designing and implementing technical solutions that support the company's operations and enhance its service offerings. His expertise contributes to the overall efficiency and effectiveness of the organization.
Previous Experience at ShopHQ
Prior to his current position, Mike Miller worked at ShopHQ for a total of 14 years. He initially served as a Lead Telecommunications Engineer from 2005 to 2019, where he managed telecommunications systems and infrastructure. He later took on the role of Senior Contact Center Solutions Architect from 2019 to 2021, focusing on optimizing contact center operations.
Experience at Blue Cross and Blue Shield of Minnesota
Mike Miller worked at Blue Cross and Blue Shield of Minnesota as a Principal Cloud Contact Center Engineer from 2021 to 2023. In this position, he was responsible for developing cloud-based contact center solutions, ensuring that the organization met its communication needs effectively and efficiently.
Military Service in the United States Air Force
Mike Miller served in the United States Air Force from 1990 to 1999 as a Staff Sergeant in the 99th Reconnaissance Squadron. His military experience provided him with foundational skills in leadership and technical operations, which he has applied throughout his subsequent career in telecommunications and engineering.
Career at Avaya and Lucent Technologies
From 1999 to 2004, Mike Miller worked at Avaya / Lucent Technologies as a Senior Tier 3 CTI Engineer. In this role, he specialized in computer telephony integration, contributing to the development and support of advanced telecommunications solutions.