Monica Rivera
About Monica Rivera
Monica Rivera serves as a Corporate Account Coordinator at US Foods, where she has worked since 2021. With a background in customer service and sales coordination, she possesses strong skills in conflict resolution and client relations.
Work at US Foods
Monica Rivera has been employed at US Foods since 2021, currently serving as a Corporate Account Coordinator. Prior to this role, she worked as a Sales Coordinator from 2018 to 2021 and as a National Customer Service representative from 2016 to 2018, both within the NY Metro area. Her tenure at US Foods spans over five years, during which she has developed a comprehensive understanding of customer service and sales coordination in the food distribution industry.
Education and Expertise
Monica Rivera has pursued her education at Middlesex County College, focusing on Accounting since 2014. Additionally, she attended CDM Institute in 2012, where she studied Computerized Bookkeeping and Administration, earning certifications as a Bookkeeper and in Administration. Her expertise includes proficiency in QuickBooks, a widely recognized accounting software, which supports her capabilities in financial management and bookkeeping.
Background
Monica Rivera has a background that includes experience in recruiting, which has contributed to her skills in team building and talent acquisition. This experience complements her roles in customer service and sales, enhancing her ability to foster strong client relations and resolve conflicts effectively.
Conflict Resolution Skills
Monica Rivera possesses strong skills in conflict resolution, which have been instrumental in enhancing client relations throughout her career. These skills enable her to address and resolve issues effectively, contributing to improved customer satisfaction and loyalty in her roles at US Foods.