Natasha H.
About Natasha H.
Natasha H. is a Customer Service Manager at US Foods, where she has worked since 2016. She has over 20 years of experience in customer service and accounting roles across various companies in the manufacturing and distribution industries.
Current Role as Customer Service Manager
Natasha H. currently serves as the Customer Service Manager at US Foods, a position she has held since 2016. In this role, she is responsible for overseeing customer service operations, ensuring a positive customer experience, and managing a team. Her tenure at US Foods has allowed her to develop strong skills in coaching and mentoring, as well as problem-solving, which are essential for maintaining high standards in customer service.
Previous Experience at US Foods
Before becoming the Customer Service Manager, Natasha worked at US Foods as an Accounting Clerk II from 2013 to 2016. During her time in this role, she contributed to the financial operations of the company in Aurora, Illinois. Her experience in accounting provided her with a solid foundation for her current position, enhancing her understanding of the business's financial aspects.
Career Background in Customer Service and Sales
Natasha has a diverse career background that includes significant roles in customer service and sales. She worked at Fraser Papers as a Senior Customer Service Specialist from 2003 to 2006. Prior to that, she was an Inside Sales Representative at xpedx from 1998 to 2003. These positions helped her build extensive experience in both the manufacturing and distribution industries, equipping her with the skills necessary for her current role.
Education at Joliet Junior College
Natasha studied at Joliet Junior College, where she gained foundational knowledge that supports her career in customer service and management. Her education has contributed to her professional development and her ability to effectively manage customer interactions and team dynamics.