Shawn Johansen
About Shawn Johansen
Shawn Johansen is a Network Technician with extensive experience in network systems and support roles. He has worked for various organizations, including US Foods and T-Mobile, and holds a CCNA certification.
Current Role at US Foods
Shawn Johansen has been employed at US Foods as a Network Technician since 2019. In this role, he is responsible for maintaining and supporting network systems, which includes both wired and wireless infrastructures. His position allows him to work remotely, demonstrating his ability to manage time effectively and maintain self-discipline in a remote work environment.
Previous Experience in IT Support
Before joining US Foods, Shawn worked at Enterprise Information Services, Inc. (EIS) as a Technician from 2016 to 2017 in Albany, Oregon. He also served as a Video Teleconference Technician and Desktop Support at the National Energy Technology Laboratory during the same period. Additionally, he held the position of Field IT at US Foods from 2017 to 2022 in Billings, Montana, where he gained valuable experience in IT operations.
Career at T-Mobile
Shawn Johansen worked at T-Mobile as a Retention Specialist from 2010 to 2016 in Salem, Oregon. In this role, he focused on customer retention strategies, helping to maintain customer satisfaction and loyalty. His experience in this position contributed to his skills in communication and problem-solving.
Educational Background
Shawn studied at Eugene Bible College from 2005 to 2009, where he achieved degrees in Intercultural/Multicultural and Diversity Studies as well as Intercultural Studies. This educational background provided him with a strong foundation in understanding diverse perspectives and cultures, which can be beneficial in collaborative work environments.
Certifications and Skills
Shawn holds a CCNA certification, which signifies his expertise in Cisco networking technologies. He has experience in maintaining both wired and wireless network systems, as well as network telecom systems. His commitment to continuous learning and self-improvement reflects his dedication to staying current in the field of technology.