Yesenia Trevino
About Yesenia Trevino
Yesenia Trevino is an IT Service Manager with extensive experience in technical support and IT management across various organizations. She has held positions at Pace, Food Services of America, and US Foods, where she has contributed to operational improvements and diversity initiatives.
Work at US Foods
Yesenia Trevino has been serving as the IT Service Manager at US Foods since 2019. In this role, she manages IT services and support operations, ensuring efficient service delivery in a remote work environment. She played a significant role in managing the transition during US Foods' acquisition, focusing on maintaining team morale and operational efficiency. Her leadership in this capacity has contributed to the overall effectiveness of the IT department.
Previous Experience in IT Management
Before joining US Foods, Yesenia Trevino worked as an IT Manager at Food Services of America from 2014 to 2019. Her responsibilities included overseeing IT operations in a remote setting. Prior to that, she held the position of Technical Support Manager at Pace from 2010 to 2014, where she provided on-site customer care. Her earlier experience includes a role as Product IT Manager at Apollo Group from 2004 to 2010, also in an on-site capacity.
Education and Expertise
Yesenia Trevino has a background in technology and management, having studied at Santa Ana College and ITT Technical Institute. Her education has equipped her with the skills necessary for her roles in IT management and support. She also completed her high school education at Tustin High School, laying the foundation for her career in information technology.
Leadership in Diversity and Inclusion
Yesenia Trevino serves as the President of the HOLA Employee Resource Group, where she leads initiatives focused on diversity and inclusion within the workplace. Her leadership in this group has been ongoing for over two years, demonstrating her commitment to fostering an inclusive environment for all employees.
Training and Support Initiatives
Throughout her career, Yesenia Trevino has focused on improving training structures for new hires. At her previous positions, she implemented changes that resulted in more effective and timely onboarding processes. Additionally, she played a key role in managing support operations during the MOXe rollout, ensuring enhanced customer support and a smooth transition.