Haroon Siddiqi
About Haroon Siddiqi
Haroon Siddiqi is a Product Experience Lead at US Mobile, where he has worked since 2020. He has a background in journalism and customer service, having held various correspondent and leadership roles in media and communications over the past two decades.
Current Role at US Mobile
Haroon Siddiqi serves as the Product Experience Lead at US Mobile, a position he has held since 2020. In this role, he is responsible for enhancing product offerings and ensuring a positive user experience. His work focuses on understanding customer needs and integrating feedback into product development. Siddiqi's experience in the telecommunications sector contributes to his effectiveness in this position.
Previous Experience in Journalism
Before joining US Mobile, Haroon Siddiqi had an extensive career in journalism. He worked as a Correspondent for Dunya TV from 2008 to 2016, covering various news stories in Islamabad. He also held a correspondent position at Geo TV Network for one year and at SAMAA TV for six months. His background in journalism has equipped him with strong communication and reporting skills.
Customer Service and Quality Assurance Background
Siddiqi has a solid foundation in customer service and quality assurance. He worked at Touchstone Communications as a CSR, Team Leader, and Quality Assurance professional from 2004 to 2007. Additionally, he served as a Customer Support Executive at IBEX for five months in 2019. His roles in these companies involved managing teams and ensuring high standards of service delivery.
Educational Background in Journalism
Haroon Siddiqi earned a Bachelor's Degree in Journalism from the University of the Punjab, where he studied from 2005 to 2006. This educational background provided him with essential skills in media and communication, which he applied throughout his career in journalism and customer service.
Early Education and Foundation
Siddiqi completed his early education at The City School, Capital Campus, where he studied Computer, Physics, and Mathematics from 1988 to 2000. This foundational education contributed to his analytical skills and understanding of technology, which have been beneficial in his professional roles.