Muhammad Hassaan Awan
About Muhammad Hassaan Awan
Muhammad Hassaan Awan serves as the Product Experience Lead at US Mobile, where he has worked since 2020. He specializes in customer analysis and product improvement, focusing on business growth through customer acquisition and retention.
Work at US Mobile
Muhammad Hassaan Awan has been serving as the Product Experience Lead at US Mobile since 2020. In this role, he focuses on identifying new customers and retaining existing ones to drive business growth. He specializes in evaluating complex customer problems and deriving effective resolutions. His work involves analyzing customer feedback to recommend product revisions, ensuring that the offerings align with customer needs and expectations.
Education and Expertise
Muhammad Hassaan Awan earned a Bachelor's degree in Accounting and Finance from the Institute of Business Administration, completing his studies from 2016 to 2020. This educational background provides him with a strong foundation in financial principles and analytical skills, which he applies in his current role to enhance product experience and customer satisfaction.
Background
Muhammad Hassaan Awan has a professional background that emphasizes customer experience and product management. His experience at US Mobile has equipped him with the skills to analyze customer suggestions and collaborate with various departments, including Operations, Marketing, Product, and Business, to isolate trends and improve service delivery.
Achievements
In his capacity as Product Experience Lead at US Mobile, Muhammad Hassaan Awan has contributed to the company's growth by focusing on customer retention and acquisition strategies. His ability to evaluate customer problems and recommend product revisions has played a significant role in enhancing the overall customer experience.