Naeem Akhtar
About Naeem Akhtar
Naeem Akhtar serves as the Manager of Training and Retention at US Mobile, a position he has held since 2021. He has a diverse background in customer care and management, with previous roles at Customer Success Solutions Pvt Ltd and Corenet.
Work at US Mobile
Naeem Akhtar has been serving as the Manager of Training and Retention at US Mobile since 2021. In this role, he is responsible for developing and implementing training programs aimed at enhancing employee skills and improving retention rates. His focus includes creating a supportive environment that fosters growth and development among team members. Akhtar's tenure at US Mobile has been marked by his commitment to optimizing training processes and ensuring that employees are well-equipped to meet the company's objectives.
Career History
Prior to his current position, Naeem Akhtar held various roles at Customer Success Solutions Pvt Ltd. He began as a Customer Success Manager from 2015 to 2016, then progressed to Quality Assurance Manager from 2017 to 2019, and later served as Technical Support Manager from 2019 to 2021. His earlier experience includes working as a Floor Supervisor at Customer Success Solutions Pvt Ltd for nine months in 2016, and as an Executive at Axact from 2013 to 2014. Additionally, he worked as Manager Customer Care at Corenet in Canberra, Australia, from 2012 to 2013.
Education and Expertise
Naeem Akhtar's educational background includes a Master's degree in Economics from the University of the Punjab, Lahore, which he completed from 2006 to 2008. He also holds a Bachelor's degree in Econometrics and Quantitative Economics from the same university, achieved between 2003 and 2005. Earlier, he completed his Higher Secondary Certificate (HSSC) in Engineering at Mansoorah Model Degree College from 2000 to 2002, and his Secondary School Certificate (SSC) in Science at Sir Syed School from 1998 to 2000.