Shah Nihal Idrees

Shah Nihal Idrees

Product Support Specialist @ US Mobile

About Shah Nihal Idrees

Shah Nihal Idrees is a Product Support Specialist with a Bachelor's degree in Computer Science from NED University of Engineering and Technology. He currently works at US Mobile and has a background in training and youth engagement through various roles, including Lead Trainer at Mashq Trainings And Consultancy and Chief Operating Officer at OpenMic.

Current Role at US Mobile

Shah Nihal Idrees serves as a Product Support Specialist at US Mobile, a position he has held since 2022. In this role, he is responsible for providing support and assistance to customers, ensuring they have a positive experience with the company's products. His expertise in product support contributes to the overall customer satisfaction and retention efforts of US Mobile.

Experience at Mashq Trainings And Consultancy

Since 2021, Shah Nihal Idrees has worked as the Lead Trainer at Mashq Trainings And Consultancy (Pvt) Ltd. In this capacity, he leads training sessions and workshops, focusing on skill development and knowledge enhancement for participants. His role involves designing and implementing training programs that cater to the needs of various audiences.

Professional Background

Shah Nihal Idrees has a diverse professional background. He previously worked at VIDIZMO LLC as a Customer Success Specialist for four months in 2021, where he focused on ensuring customer satisfaction and success with the company's services. Additionally, he has experience as a Debate Coach at OpenMic from 2016 to 2017, where he guided students in developing their debating skills.

Educational Qualifications

Shah Nihal Idrees earned his Bachelor's degree in Computer Science from NED University of Engineering and Technology, where he studied from 2015 to 2019. Prior to that, he completed his Intermediate studies in Pre-Engineering at Aga Khan Higher Secondary School in Karachi from 2013 to 2015. His educational journey began at Aga Khan School, Kharadar, where he achieved Matriculation in Bio Science from 2004 to 2013.

Achievements in Youth Engagement

Shah Nihal Idrees has made significant contributions to youth engagement through his work with OpenMic, where he served as Chief Operating Officer from 2018 to 2020. He designed experiential learning programs for grant organizations and led initiatives that impacted over 2,000 youth in South Asia, promoting community building and youth leadership. He is recognized as a nationwide youth influencer, fostering critical thinking and a proactive attitude among young individuals.

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