Rebecca Burgess
About Rebecca Burgess
Rebecca Burgess is a Patient Account Representative at U.S. Physical Therapy, Inc., where she has worked since 2016. She has a background in strategic planning and marketing within the health and fitness industry, along with expertise in team building and customer service.
Work at US Physical Therapy
Rebecca Burgess has been employed at U.S. Physical Therapy, Inc. as a Patient Account Representative since 2016. In this role, she is responsible for managing patient accounts and ensuring effective communication between patients and the healthcare team. Her tenure of eight years has allowed her to develop a deep understanding of the operational aspects of patient account management within the physical therapy sector.
Previous Experience at Hilburn Solutions, Inc.
Prior to her current position, Rebecca worked at Hilburn Solutions, Inc. as an Assistant from 2014 to 2016. During her two years in this role, she gained valuable experience in administrative support, contributing to the overall efficiency of the organization. This position helped her develop skills that are applicable in her current role in patient account management.
Education and Expertise
Rebecca studied at Virginia Intermont College, where she focused on Horse Husbandry, Equine Science, and Management. This educational background has equipped her with knowledge that complements her professional skills. Additionally, she possesses expertise in strategic planning, marketing strategy, team building, and customer service, all of which contribute to her effectiveness in healthcare service delivery.
Skills in Healthcare Service Delivery
Rebecca Burgess has demonstrated proficiency in team building and customer service, which are essential for effective healthcare service delivery. Her skills in these areas enhance patient interactions and contribute to a positive experience for individuals seeking physical therapy services. She also possesses strong capabilities in Microsoft Excel, which aids in improving operational efficiency in managing patient accounts.