Chelsea Ditzler
About Chelsea Ditzler
Chelsea Ditzler is a Senior Customer Success Manager at UserGems, where she has worked remotely since 2024. She holds a Bachelor's Degree in Experimental Psychology from Western Washington University and has extensive experience in customer success roles across various companies.
Work at UserGems
Chelsea Ditzler currently holds the position of Senior Customer Success Manager (CSM) at UserGems. She began her role in 2024 and has been working remotely for five months. In this capacity, she focuses on enhancing customer relationships and ensuring successful product adoption.
Education and Expertise
Chelsea Ditzler earned her Bachelor’s Degree in Experimental Psychology from Western Washington University, where she studied from 2010 to 2014. This educational background provides her with a strong understanding of human behavior, which is beneficial in her customer success roles.
Professional Background
Chelsea has a diverse professional background in customer success and operations. She worked at Skilljar as a Senior Customer Success Manager from 2022 to 2024 and previously held the role of Customer Success Manager there from 2020 to 2022. Her experience also includes positions at Conversica, where she served in various customer success roles from 2017 to 2020.
Previous Work Experience
Before her roles in customer success, Chelsea worked as a Summer Operations Intern at Washington Trust Bank in 2014. She also served as a UPS Customs Broker Agent from 2016 to 2017 and was a Small Business Account Representative at Guidant Financial from 2015 to 2016. These positions contributed to her operational and customer service skills.