Zainub Rizvi
About Zainub Rizvi
Zainub Rizvi is a Customer Success Manager with a background in biology from UC San Diego. She has held various roles in customer success and sales development across multiple companies, including Lusha, Argen Corporation, and Smartsheet.
Current Role at UserGems
Zainub Rizvi currently serves as a Customer Success Manager at UserGems, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from the company's offerings. Her responsibilities include managing customer relationships, addressing client needs, and implementing strategies to improve overall customer experience.
Previous Experience in Customer Success
Prior to her current role, Zainub Rizvi worked at Lusha as an Enterprise Customer Success Manager from 2022 to 2023. She was responsible for managing enterprise-level client accounts and ensuring their success with Lusha's solutions. Before that, she served as a Customer Success Project Coordinator at Argen Corporation from 2018 to 2019, where she coordinated customer success initiatives and supported client engagement efforts.
Sales Development Experience
Zainub Rizvi has a background in sales development, having worked at Smartsheet as a Sales Development Representative in 2020. She focused on generating leads and supporting the sales team. Additionally, she held a position as Sales Development - Major Accounts at Smartsheet from 2020 to 2021, where she targeted major accounts to drive business growth.
Internship at BPS Bioscience Inc.
Zainub Rizvi began her professional journey as an Operations Intern at BPS Bioscience Inc. from 2017 to 2018. During her eight-month internship in the Greater San Diego Area, she gained valuable experience in operations and contributed to various projects within the organization.
Educational Background
Zainub Rizvi studied at UC San Diego, where she pursued a degree in Biology, General. Her education provided her with a strong foundation in scientific principles, which she has applied throughout her career in various roles within the life sciences and technology sectors.