Moody Ziedan

Customer Success Manager @ UserVoice

About Moody Ziedan

Moody Ziedan is a Customer Success Manager with extensive experience in business consulting and retail management. He holds a Bachelor of Engineering in Civil Engineering and a Master of Business Administration, and currently works at AlphaSights, UserVoice, and GLG.

Current Role at UserVoice

Moody Ziedan serves as a Customer Success Manager at UserVoice since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring effective utilization of UserVoice's services. His responsibilities include building strong relationships with clients and providing support to maximize their experience with the platform.

Professional Experience

Moody Ziedan has extensive experience in various roles within the retail and consulting sectors. He currently works as a Business Consultant at AlphaSights and GLG, both starting in 2022. Prior to these positions, he held multiple roles at Brookshire Brothers, Inc., including Assistant Store Director and Store Director, accumulating over a decade of experience in retail management.

Education and Expertise

Moody Ziedan holds a Bachelor of Engineering in Civil Engineering from the University of Texas at Tyler and an Associate of Science from Lon Morris College. He also earned a Master of Business Administration from Southeastern Oklahoma State University. His educational background in civil engineering and business administration equips him with analytical skills and business acumen relevant to his current roles.

Background in Retail Management

Moody Ziedan's background in retail management includes significant tenure at Brookshire Brothers, Inc., where he held various leadership positions from 2006 to 2019. His roles included Crew Leader, Assistant Store Director, and Store Director, where he demonstrated strong communication skills and cross-functional leadership, contributing to team collaboration and customer satisfaction.

Commitment to Professional Development

Currently, Moody Ziedan is pursuing a Master’s in Business Administration, reflecting his commitment to ongoing education and professional growth. This pursuit indicates his dedication to enhancing his business skills and knowledge, which supports his roles in customer success and consulting.

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