Dominique De Matteo
About Dominique De Matteo
Dominique De Matteo is a Customer Success Manager - Level 2 at uShip, where she has worked since 2021. She has a background in customer success and support, having held various roles at uShip and other companies, and holds a Bachelor's Degree in Exercise Science from Carroll University.
Current Role at uShip
Dominique De Matteo currently serves as a Customer Success Manager - Level 2 at uShip. This position has been held since 2021, marking a tenure of three years in this role. In this capacity, Dominique focuses on enhancing customer satisfaction and ensuring successful outcomes for users of the platform.
Previous Experience at uShip
Dominique De Matteo has a substantial history with uShip, having worked in various roles since 2018. Initially, Dominique was a Member Support Specialist for seven months, followed by a promotion to Customer Success Manager, where they served for two years. In 2020, Dominique advanced to the position of Sr. Customer Success Manager, contributing to customer engagement and support until 2021.
Work History Prior to uShip
Before joining uShip, Dominique held several positions in different organizations. In 2014, Dominique worked as an Office Assistant at Burmeister Woodwork for three months. In 2015, Dominique served as a Physical Therapy Technician at Dupage Medical Group for six months. Additionally, Dominique worked as a Collateral Reviewer I at Franklin American Mortgage Company in 2016 for nine months.
Education and Academic Background
Dominique De Matteo earned a Bachelor's Degree in Exercise Science from Carroll University, completing the program from 2008 to 2012. Prior to university, Dominique attended Willowbrook High School from 2004 to 2008, where foundational education was completed.