Joe Hafkey
About Joe Hafkey
Joe Hafkey is a Manager of Carrier Success at uShip, where he has worked since 2023. He previously held roles at uShip for six years, including Carrier Success Manager and Carrier Success Team Lead.
Current Role at uShip
Joe Hafkey currently serves as the Manager of Carrier Success at uShip, a position he has held since 2023. In this role, he focuses on enhancing the experience and performance of carriers within the uShip platform. His responsibilities include overseeing the Carrier Success team and implementing strategies to improve carrier engagement and satisfaction. This position is based in Austin, Texas, and operates in a hybrid work environment.
Previous Experience at uShip
Before his current role, Joe Hafkey worked at uShip for several years in various capacities. He started as a Carrier Success Manager from 2016 to 2022, where he spent six years developing relationships with carriers and optimizing their experience on the platform. He then transitioned to the role of Carrier Success Team Lead in 2022, a position he held for one year before becoming the Manager of Carrier Success.
Education and Academic Background
Joe Hafkey studied at Virginia Commonwealth University, where he earned a Bachelor of Science (BS) degree. His academic background has provided him with a solid foundation for his career in carrier success and management within the logistics industry.
Professional Development in Carrier Success
Throughout his tenure at uShip, Joe Hafkey has focused on professional development in the area of carrier success. His experience spans multiple roles, allowing him to gain insights into the needs and challenges faced by carriers. This expertise has informed his approach to managing and leading teams aimed at improving carrier outcomes.