Nicole Buchanan
About Nicole Buchanan
Nicole Buchanan is a Customer Success Manager at Ushur, with a background in project management across several organizations, including Greenville Health System and Accenture. She holds a Bachelor's degree in Information Technology Project Management from Strayer University.
Current Role at Ushur
Nicole Buchanan serves as a Customer Success Manager at Ushur, a position she has held since 2022. In this role, she focuses on ensuring customer satisfaction and optimizing the user experience with Ushur's solutions. Her responsibilities include managing client relationships and facilitating the successful implementation of products to meet customer needs.
Previous Experience in Project Management
Prior to her current role, Nicole Buchanan accumulated extensive experience in project management. She worked at Greenville Health System as an IT Project Manager from 2016 to 2020, where she oversaw various IT initiatives. Following that, she served as a Project Manager at Advoco from 2020 to 2022, managing projects to enhance operational efficiency. Additionally, she was employed at Accenture as an Asset Performance Management Project Manager for a brief period in 2022.
Education in Information Technology
Nicole Buchanan earned her Bachelor's degree in Information Technology Project Management from Strayer University. Her studies spanned from 2015 to 2018, providing her with a solid foundation in project management principles and practices relevant to the IT sector.
Early Career at Greenville Health System
Nicole began her career at Greenville Health System, where she worked as an IS Training and Implementation Coordinator from 2014 to 2016. In this role, she was responsible for coordinating training programs and implementing information systems, contributing to the organization's IT capabilities.