Amanda Pfeifer
About Amanda Pfeifer
Amanda Pfeifer serves as the Lead Technician at Usic in Indianapolis, Indiana, where she has worked since 2019. With a diverse background in customer service and sales, she has held various roles in companies such as Liberty National Life Insurance, Comcast, and Office Depot.
Work at USIC
Amanda Pfeifer has been employed at USIC since 2019, where she currently holds the position of Lead Technician. In this role, she has focused on locating utilities and ensuring accurate mapping in Indianapolis, Indiana. Her tenure at USIC spans five years, during which she has developed expertise in utility location services.
Previous Employment History
Prior to her current role at USIC, Amanda Pfeifer worked in various positions across different industries. She served as a Career Agent at Liberty National Life Insurance Company for six months in 2018 in McKinney, Texas. In 2017, she was an Outside Sales Representative at Comcast for five months in Philadelphia, Pennsylvania. Additionally, she held the position of Assistant Manager at Goody's Family Clothing from 2004 to 2008, and at Kb Toys from 1998 to 2004.
Customer Service Achievements
While managing a store at Goody's Family Clothing, Amanda Pfeifer achieved a 100% customer satisfaction score for several weeks. This accomplishment contributed to her team being ranked number one in customer service within the company. Her focus on customer service has been a consistent theme throughout her career.
Education and Expertise
Amanda Pfeifer has developed a strong focus on integrating customer service with technology to enhance the customer experience. She possesses a passion for motivating and educating team members, helping them realize their potential. This expertise has been evident in her various roles, particularly in sales and management.
Current Role at Talus Payments
In addition to her work at USIC, Amanda Pfeifer has been serving as an Area Sales Manager at Talus Payments since 2018. In this position, she has been responsible for managing sales operations in Dallas, Texas, for six years, further expanding her experience in sales and customer relations.