Bryon Mercer
About Bryon Mercer
Bryon Mercer is a Growth Account Manager at USIC, where he has worked since 2024. He has a diverse background in account management and client success, with previous roles at Finvi, Borg Warner Automotive, and Progress Rail Services.
Work at USIC
Bryon Mercer has been employed at USIC as a Growth Account Manager since 2024. He operates on-site in Indianapolis, Indiana. In this role, he focuses on developing and managing client relationships to drive growth for the company.
Previous Employment History
Before joining USIC, Mercer held several positions at Finvi, including Account Sales Manager, Client Success Manager, Senior Client Executive, and Client Executive, spanning from 2018 to 2024. He also worked at Borg Warner Automotive as a Production Supervisor and at Progress Rail Services in various roles, including Buyer and Inventory Control Manager. His experience at Ontario Systems included positions as Support Specialist, Support Services Supervisor, and Support Consultant.
Education and Expertise
Bryon Mercer earned his MBA in Entrepreneurship from Ball State University, where he studied from 1998 to 2000. He also holds a Bachelor's degree in Accounting, which he completed from 1990 to 1996. Mercer possesses expertise in business intelligence applications, specifically Crystal Reports, and customer success platforms, particularly Gainsight. Additionally, he has achieved Salesforce Ranger status, indicating advanced proficiency in Salesforce.
Sports Officiating Involvement
Mercer is a licensed IHSAA official in baseball, basketball, and softball. This involvement highlights his engagement in sports officiating, showcasing his commitment to the sports community.