Chris Jensen
About Chris Jensen
Chris Jensen is a System Support Specialist with Network+ and Security+ certifications, responsible for imaging and deploying IT equipment and providing Tier I technical support. He has previous experience working at Amazon and GEICO, and has been with USIC since 2021.
Work at USIC
Chris Jensen has been employed at USIC as a System Support Specialist since 2021. In this role, he is responsible for imaging and deploying IT equipment, including laptops and tablets. He provides Tier I technical support to both field and corporate associates, ensuring that technical issues are resolved efficiently. Additionally, he engages in special projects as assigned by his supervisor, contributing to various initiatives within the organization.
Previous Employment Experience
Before joining USIC, Chris Jensen worked at Amazon as a Warehouse Associate from 2019 to 2021, following a previous stint at the same company from 2017 to 2018. He also held a position at GEICO as an Emergency Roadside Dispatch for three months in 2019. His experience in these roles has equipped him with skills relevant to logistics and customer service.
Certifications and Technical Skills
Chris Jensen holds Network+ and Security+ certifications, which validate his knowledge and skills in networking and cybersecurity. These certifications are essential for his role as a System Support Specialist, where he is tasked with deploying IT equipment and providing technical support.
Technical Support Responsibilities
In his current position at USIC, Chris Jensen provides Tier I technical support to both field and corporate associates. This role involves troubleshooting and resolving technical issues, ensuring that associates have the necessary support to perform their duties effectively. His responsibilities contribute to the overall efficiency of the IT operations within the organization.