Grant Frick
About Grant Frick
Grant Frick is a Customer Success Manager at USIC in Indianapolis, Indiana, where he has worked since 2024. He has previous experience in customer success and client management roles at Narvar and Alliance Data Card Services.
Work at USIC
Grant Frick serves as a Customer Success Manager at USIC, a position he has held since 2024. His role is based in Indianapolis, Indiana, and operates in a hybrid work environment. In this capacity, he focuses on ensuring customer satisfaction and fostering strong relationships with clients.
Previous Experience in Customer Success
Prior to joining USIC, Grant worked at Narvar as an Enterprise Customer Success Manager from 2022 to 2023. In this role, he was responsible for managing enterprise-level customer accounts and ensuring successful product adoption and satisfaction.
Background in Client Management
Grant's career includes significant experience in client management. He worked at Alliance Data Card Services as a Client Business Manager from 2021 to 2022, where he managed client relationships and business operations. Additionally, he served as an Account Manager II at the same company from 2016 to 2021, focusing on account management in the Columbus, Ohio area.
Education and Expertise
Grant Frick earned a Bachelor's Degree in Selling and Sales Operations from Purdue University, completing his studies from 2012 to 2016. This educational background has equipped him with the skills necessary for his roles in customer success and client management.