Matthew Arthur

Matthew Arthur

Claims Coordinator @ USIC

About Matthew Arthur

Matthew Arthur is a Claims Coordinator with extensive experience in the telecommunications industry, having worked at USIC since 2015 and previously at Sprint and John Deere. He holds a Bachelor's degree in Business from the University of Missouri-Kansas City and possesses skills in process engineering, risk analysis, and negotiation.

Current Role as Claims Coordinator

Matthew Arthur has been serving as a Claims Coordinator at USIC since 2015. In this role, he is responsible for managing claims processes and ensuring efficient resolution of issues. His experience in the telecommunications industry aids in his ability to navigate complex claims related to the field. His tenure at USIC has allowed him to develop a deep understanding of the company's operations and claims management.

Previous Experience at USIC

Prior to his current position, Matthew Arthur worked at USIC as an Area Field Supervisor from 2011 to 2015. During this four-year period, he oversaw field operations and ensured compliance with safety and quality standards. Additionally, he held the position of Claims Coordinator in Chicago from 2005 to 2011, where he gained valuable experience in claims processing and customer service.

Educational Background

Matthew Arthur studied at the University of Missouri-Kansas City, where he earned a Bachelor's degree in Business from 1999 to 2000. He also attended Longview Community College, achieving an Associate's degree in Liberal Arts from 1995 to 1998. His educational background provides him with a solid foundation in business principles and practices, which supports his professional roles.

Telecommunications Expertise

Matthew Arthur possesses expertise in telecommunications technologies, including Dense Wavelength Division Multiplexing (DWDM) and Synchronous Optical Networking (SONET). His technical knowledge in these areas enhances his ability to manage claims and processes related to telecommunications infrastructure. He has also developed skills in process engineering and risk analysis, further contributing to his effectiveness in the industry.

Professional Skills and Experience

Matthew Arthur has extensive experience in the telecommunications sector, having previously worked at Sprint as a Network Operations Specialist II from 2000 to 2005. He has also held roles in accounts payable and receivable at John Deere from 1995 to 2000. His skills include negotiation, networking, and proficiency in Microsoft Office Suite for data collection and analysis. Additionally, he has a background in mentoring and customer relations, which enhances his professional interactions.

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