Maya Rodriguez

Maya Rodriguez

Utilities Specialist @ USIC

About Maya Rodriguez

Maya Rodriguez is a Utilities Specialist currently employed at USIC since 2018, with previous experience at The Home Depot as a Delivery Specialist. She holds an MBA and a Bachelor's Degree in Psychology, and has worked in various roles across customer service, management, and the utilities industry.

Work at USIC

Maya Rodriguez has been employed at USIC as a Utilities Specialist since 2018. In this role, she applies her knowledge and skills to effectively manage utility-related tasks. Her experience in the utilities sector has allowed her to develop a strong understanding of the industry's demands. Maya's proficiency in technology and computer applications supports her responsibilities, enabling her to efficiently handle various operational challenges.

Current Role at The Home Depot

Since 2017, Maya Rodriguez has worked at The Home Depot as a Delivery Specialist in Roswell, GA. In this position, she is responsible for coordinating deliveries and ensuring customer satisfaction. Her role requires strong organizational skills and the ability to manage logistics effectively. Maya's experience in customer service enhances her interactions with clients, contributing to a positive shopping experience.

Previous Experience in Customer Service

Maya Rodriguez has a background in customer service, having worked at Sykes as a Team Lead/Customer Service Agent from 2011 to 2012. This role involved overseeing team operations and ensuring high-quality service delivery. Additionally, she served as a Server at Waffle House, Inc. from 2007 to 2012, where she developed strong interpersonal skills and the ability to work in fast-paced environments.

Education and Expertise

Maya Rodriguez holds a Master of Business Administration (MBA) from Keller Graduate School of Business Management, where she studied Business Administration and Management. She also earned a Bachelor's Degree in Psychology from the University of Phoenix. Furthermore, she obtained a Master’s Degree in Secondary Education and Teaching from the same institution. Her educational background provides her with a diverse skill set applicable to her roles in both utilities and customer service.

Background in Retail and Management

Maya Rodriguez has experience in retail management, having worked as an Assistant Store Manager at RadioShack from 2008 to 2011. This role involved managing store operations and leading a team. She also worked at Great Clips/Smart Clips as a Stylist/Assistant Shop Manager from 2006 to 2008, where she gained valuable experience in customer interaction and team leadership. Her diverse work history reflects her adaptability and ability to thrive in various environments.

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