Tonique Foley
About Tonique Foley
Tonique Foley is an experienced Operations Claims Manager currently working at Usic in Indianapolis, Indiana. With a background in administrative roles and a solid educational foundation in Business Administration, she has developed expertise in claims management and financial reporting over her career spanning more than two decades.
Work at USIC
Tonique Foley has served as Operations Claims Manager at USIC since 2017. In this role, she leads the production of monthly financial reporting and is responsible for maintaining damage accrual integrity in the claims management process. She develops and maintains positive relationships with utility representatives, customers, and district Claims Managers and Coordinators. Her position involves researching and responding to information requests from utility claims representatives and customers, as well as preparing various reports as designated by the Director of Claims Management.
Previous Employment History
Prior to her current role at USIC, Tonique Foley held various administrative positions. She worked at Availity as an Application Support Representative from 2012 to 2023. Before that, she was an Administrative Servicing Specialist at Sallie Mae from 2010 to 2012 and an Administrative Assistant - Office Manager at Churchill Financial from 2007 to 2008. Her earlier experience includes roles as an Administrative Coordinator at Olsten Staffing Services from 1998 to 2001 and as an Administrative Assistant at Lasalle Bank from 2006 to 2007. She also worked at Bmo Harris Bank as an Administrative Assistant from 2002 to 2006.
Education and Expertise
Tonique Foley earned a Bachelor of Arts degree from Roosevelt University, where she studied from 2003 to 2007. She later pursued a Master of Business Administration at Indiana Wesleyan University, completing her studies from 2016 to 2018. Her educational background in business administration and management supports her expertise in operations and claims management.
Professional Skills
Tonique Foley possesses a range of professional skills relevant to her roles in operations and claims management. She is adept at preparing financial reports and maintaining data integrity within claims processes. Her ability to research and respond to inquiries from utility claims representatives and customers highlights her strong communication skills. Additionally, her experience in developing relationships with various stakeholders contributes to her effectiveness in her current position.