Samuel Benson
About Samuel Benson
Samuel Benson is a Service Center Account Manager at USLI, where he has worked since 2022. He has a strong background in customer service and leadership, with previous roles at USLI and Enterprise Rent-A-Car.
Current Role as Service Center Account Manager
Samuel Benson currently serves as a Service Center Account Manager at USLI, a position he has held since 2022. In this role, he utilizes his leadership skills to manage account services effectively. His responsibilities include overseeing customer interactions and ensuring high levels of service delivery. This position builds on his previous experience in various roles within USLI, enhancing his understanding of customer needs and service strategies.
Previous Experience at USLI
Samuel Benson has a notable history with USLI, where he worked in multiple capacities. He started as a Direct Bill Service Representative from 2019 to 2021, followed by a role as an Underwriting Assistant from 2021 to 2022. These positions allowed him to develop a deep understanding of underwriting processes and customer service operations, contributing to his current role as Service Center Account Manager.
Background in Customer Service
Samuel Benson has a strong background in the customer service industry, with experience spanning several years. His roles at USLI and Enterprise Rent-A-Car have equipped him with skills in strategic planning and team building. This experience is integral to his effectiveness in managing customer accounts and ensuring satisfaction in his current position.
Education and Expertise
Samuel Benson earned a Bachelor’s Degree in Business Management from East Stroudsburg University of Pennsylvania, completing his studies from 2011 to 2015. His academic background supports his professional roles, particularly in management and leadership. He possesses expertise in Microsoft Office, which enhances his ability to perform effectively in his managerial duties.
Career Progression
Samuel Benson's career began in 2013 as a Public Safety Officer at Longwood Gardens, where he worked for two years. He then transitioned to a Security Liaison role for one month in 2015. Following this, he joined Enterprise Rent-A-Car as a Management Assistant in 2016, later becoming an Assistant Branch Rental Manager from 2017 to 2019. This progression reflects his growth in management and customer service roles leading to his current position.