Gonzalo Tete
About Gonzalo Tete
Gonzalo Tete serves as the CX Lead and Business Development Manager at Utoppia in California, having transitioned from various roles at Banco Santander in Argentina. His extensive experience in customer experience and business development is supported by multiple educational qualifications in finance, leadership, and human resources.
Current Role at Utoppia
Gonzalo Tete currently holds the position of CX Lead at Utoppia, where he has been employed since 2022. In this role, he is responsible for overseeing customer experience initiatives and strategies. Additionally, he serves as the Business Development Manager at the same company, also starting in 2022. His dual roles reflect a commitment to enhancing customer engagement and driving business growth.
Previous Experience at Banco Santander
Before joining Utoppia, Gonzalo Tete worked at Banco Santander in various capacities. He served as Coordinador de Fuerza Comercial Segmento PJ from 2020 to 2021 and as Coordinador de Call Center Externo from 2021 to 2022, both roles lasting one year. Prior to these positions, he was the Coordinador de Fuerza Comercial Segmento Individuos from 2018 to 2020 for two years, Teamleader Contact Center from 2013 to 2018 for five years, and Ejecutivo de telemarketing from 2009 to 2013 for four years. His extensive experience at Banco Santander highlights his expertise in customer service and team management.
Educational Background
Gonzalo Tete has a diverse educational background. He studied at Universidad Blas Pascal, where he completed a course in Metodologías Ágiles in 2021. He also attended UADE, achieving a course in Finanzas in 2016 and another in Introducción al Negocio bancario in 2012. Additionally, he earned a Diplomatura in Liderazgo y Gestion de personas from Pontificia Universidad Católica Argentina in 2014. His studies in Gestión de recursos humanos/Administración de personal at Fundacion de Altos Estudios en Ciencias Comerciales spanned from 2008 to 2022, culminating in a Técnico Superior en Recursos humanos.