Erick Caballero
About Erick Caballero
Erick Caballero serves as an Operation Specialist at VacationRoost, where he has worked since 2015. He holds a Bachelor of Computer Science from Cebu Doctors College University and has previous experience as a Team Lead at CallAssistant.
Work at VacationRoost
Erick Caballero has been employed at VacationRoost as an Operation Specialist since 2015. In this role, he is responsible for overseeing various operational tasks within the company. His tenure at VacationRoost spans nine years, during which he has contributed to the efficiency and effectiveness of the company's operations. VacationRoost is known for its focus on providing vacation rental services, and Caballero's role is integral to maintaining the quality of service offered to clients.
Education and Expertise
Erick Caballero studied at Cebu Doctors College University, where he focused on Computer Programming and Specific Applications. He completed his Bachelor of Computer Science degree from 1997 to 2001. This educational background has equipped him with the technical skills necessary for his roles in operations and customer service. His expertise in computer science supports his work in optimizing operational processes and enhancing customer interactions.
Background
Prior to his current position at VacationRoost, Erick Caballero worked at CallAssistant as a Team Lead from 2010 to 2015. In this capacity, he managed a team and was responsible for ensuring high-quality service delivery. His experience in team leadership and customer service laid a strong foundation for his subsequent roles. Since 2016, he has also been working as a Customer Service Representative at The Results Companies, further broadening his experience in customer relations.
Professional Experience
Erick Caballero has accumulated significant professional experience over the years. He worked at CallAssistant for five years, where he developed skills in team management and customer service. Following that, he transitioned to The Results Companies, where he has been a Customer Service Representative since 2016. His diverse roles have allowed him to gain insights into both operational and customer-facing aspects of business.