Anna Batychko
About Anna Batychko
Anna Batychko is a Customer Success Manager at Vaisala, specializing in customer experience and client satisfaction. She has a background in international business and has held various roles in sales and business development across Europe.
Current Role at Vaisala
Anna Batychko has been serving as a Customer Success Manager at Vaisala since 2020. In this role, she focuses on customer experience follow-up to ensure client satisfaction and advocacy. Her responsibilities include developing and implementing strategies that enhance customer engagement and retention. She has also developed a comprehensive Customer Feedback Management procedure, which aims to gather and analyze customer insights to improve service delivery.
Previous Experience in Customer Success and Sales
Prior to her current position, Anna Batychko held various roles that contributed to her expertise in customer success and sales. She worked as a Territory Manager for Leosphere from 2014 to 2020, managing sales across France, Southern, and Eastern Europe. Before that, she gained experience as an Export Sales Assistant at both LES CHAMANES and arts gràfiques orient in 2013 and 2012, respectively. These roles provided her with a solid foundation in sales and customer relations.
Educational Background in International Business
Anna Batychko earned her Master's degree in International Business/Trade/Commerce from Université Toulouse - Jean Jaurès. Her studies spanned from 2009 to 2014, equipping her with essential knowledge and skills in global business practices. This educational background supports her current role in customer success, where understanding international markets is crucial.
Early Career Development
Anna began her professional journey as a Junior Business Developer at PERAX TECHNOLOGIES in 2013, where she worked for six months in the Toulouse Area, France. This initial experience laid the groundwork for her career in business development and customer relations. Her early roles helped her build a diverse skill set that she has continued to develop throughout her career.