Tom Wikgren
About Tom Wikgren
Tom Wikgren is a Service Desk Analyst in Global IT at Vaisala, where he has worked since 2017. He is based in the Helsinki Area, Finland.
Work at Vaisala
Tom Wikgren has been employed at Vaisala since 2017. He holds the position of Service Desk Analyst within the Global IT department. His role involves providing technical support and assistance to users, ensuring that IT services run smoothly across the organization. Based in the Helsinki Area, Finland, he has contributed to maintaining efficient IT operations for the company over the past seven years.
Professional Role and Responsibilities
As a Service Desk Analyst, Tom Wikgren is responsible for addressing and resolving IT-related issues reported by users. His duties include troubleshooting technical problems, managing service requests, and ensuring timely responses to user inquiries. He plays a critical role in maintaining user satisfaction and operational efficiency within the Global IT framework at Vaisala.
Location and Work Environment
Tom Wikgren works in the Helsinki Area, Finland, which is known for its vibrant technology sector. Vaisala, a global leader in environmental and industrial measurement, provides a dynamic work environment that emphasizes innovation and collaboration. The Helsinki location supports a diverse workforce and fosters a culture of continuous improvement in IT services.