Matthew Hunkele
About Matthew Hunkele
Matthew Hunkele serves as the Information Technology Service Desk Manager at Valeo Networks Inc., where he has worked since 2021. He previously served in the US Army and holds a Bachelor of Science in Information Technology from Upper Iowa University.
Work at Valeo Networks
Matthew Hunkele currently serves as the Information Technology Service Desk Manager at Valeo Networks Inc., a position he has held since 2021. In this role, he oversees the service desk operations, ensuring efficient support for IT services. Prior to this managerial position, he worked as a Service Desk Technician 1 at Valeo Networks for seven months in 2021. His experience at Valeo Networks has contributed to his development in IT service management.
Education and Expertise
Matthew Hunkele earned a Bachelor of Science in Information Technology from Upper Iowa University, completing his studies from 2018 to 2020. His academic background provides him with a solid foundation in IT principles and practices, which he applies in his current role as an IT Service Desk Manager. His education has equipped him with the necessary skills to manage technology-related challenges effectively.
Background in the US Army
Before his career in information technology, Matthew Hunkele served in the US Army as a Civil Affairs Medical Specialist from 2011 to 2014. During his service at Fort Hood, Texas, he gained valuable experience in medical and civil affairs, contributing to his professional development. This background has likely influenced his approach to teamwork and leadership in his subsequent IT roles.
Career Progression
Matthew Hunkele's career in information technology has progressed from a Service Desk Technician 1 to an Information Technology Service Desk Manager within a short span of time. His initial role involved providing direct support to users, which laid the groundwork for his current responsibilities in managing IT service operations. This trajectory reflects his commitment to advancing his career in the IT field.