Alicia Herr
About Alicia Herr
Alicia Herr is a Senior Customer Success Manager at Validity Inc., where she has worked since 2019. She has previous experience in customer success and account management roles at Return Path and has a Bachelor of Science in Applied Mathematics from Texas A&M University.
Current Role at Validity Inc.
Alicia Herr serves as a Senior Customer Success Manager at Validity Inc., a position she has held since 2019. In this role, she focuses on ensuring client satisfaction and success with Validity's products and services. Her responsibilities include managing customer relationships, providing support, and driving product adoption to enhance user experience.
Previous Experience at Return Path
Alicia Herr worked at Return Path in various capacities. She began as an Account Coordinator from 2016 to 2017, where she supported client accounts and contributed to account management efforts. Following this role, she served as a Technical Account Manager from 2017 to 2019, where she provided technical support and guidance to clients, ensuring they effectively utilized Return Path's services.
Experience as KIND University Ambassador
From 2014 to 2016, Alicia Herr worked as a KIND University Ambassador in the Bryan/College Station, Texas area. In this role, she promoted the KIND brand on campus, engaged with students, and organized events to increase brand awareness and product sampling among the university community.
Educational Background at Texas A&M University
Alicia Herr studied at Texas A&M University, where she earned a Bachelor of Science (BS) degree in Applied Mathematics. Her studies spanned from 2012 to 2016, equipping her with analytical and problem-solving skills that are applicable in her professional roles.